A Supervisor is an essential force in any organization. You have a powerful effect - good or bad - on the productivity of the people who work for you. You are the crucial link between the employee on the shop floor or at the desk, and management. Employees look to you to meet their job needs, and even some of their personal ones. Both groups require your leadership to get the job done.

The UNSSC in partnership with the Institute for Leadership Excellence & Development, Inc., designed this self-paced course to enable Managers and Team Leaders to achieve results through the productive leadership of others, and to develop an efficient workplace environment. Participants will strengthen their conflict-management skills and learn how to become more effective in influencing others.