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Archive - 2017 and earlier activities
Coaching skills for UNECA Senior Managers
A workshop focused on using coaching techniques to help managers reach individual and organizational goals and provide reflection on what support leaders themselves need. FOCUS/APPROACH This workshop will enable managers to understand how to review and build the context, strategy, culture and processes for coaching and mentoring at a senior and strategic level. It will provide an opportunity to understand what coaching and mentoring involves and the impact it can have on performance. It will also focus on developing more self-awareness by exploring managers’ values, emotional intelligence and interpersonal skills as well as their communication skills, so as to assess and develop their abilities as a coach or mentor. It aims to examine the competencies required to explore how to get the most out of coaching and develop strategic approaches for individual and team transitions. The workshop will examine how coaching can be used effectively to assist individuals to adapt to sometimes difficult and challenging work environments and how managers can use coaching techniques to develop pragmatic approaches that lead to identifying solutions and embracing opportunities with more confidence. All participants will have an opportunity to have a short coaching session with the workshop facilitator. The aim of the workshop is to enable participants to: • reflect on their own leadership styles with the intention of enhancing their effectiveness as leaders of teams; • gain theoretical and pragmatic insights into the basics of “coaching” and its application to their own leadership style; • enhance their capability to engage more meaningfully with their team members and direct reports for superior performance and business impact; • provide an opportunity for senior leadership teams to identify the skills and capacities needed to manage, mentor and nurture talent, especially more junior members of the staff. WORKSHOP OBJECTIVES At the end of the workshop, participants will be able to identify how they can incorporate a coaching approach to raise the performance levels and effectiveness of their teams, and discover what coaching skills are an essential component of the work of managers and leaders in all types of organizations. They will learn to: • Understand what skills are required to become a successful coach such as active listening and giving feedback by practicing coaching; • Determine what competencies are key for coaches; • Appraise different coaching methods; • Identify when to use coaching or mentoring, rather than other learning options; • Use the principles of coaching and mentoring in their current work environment.